Returns & Exchanges

We want you to love your purchase. If something isn't right, we're happy to help.

Returns & Exchanges

Returns and exchanges must be requested within 4 days of delivery.

Simply contact us with your order number and the item(s) you'd like to return or exchange, and we'll arrange the process for you.

WhatsApp / Call: +91 9311691673
Email: hey@lachicpick.in
Support: Monday–Saturday, 10 AM–5 PM

Returns and exchanges are free of charge. Reverse pickup will be arranged where courier service is available. Pickup may be attempted up to twice after that we wont be able to generate it again.

Return Conditions

Items must be:

  • Unworn, unused and unwashed

  • In their original condition

  • Returned with all original tags intact

All returns are subject to a quality check. Items that are worn, damaged, altered, washed or returned without tags may not be accepted.

Refunds

COD Orders: Approved refunds are issued as store credit/coupon code, valid for 15 days from issuance. COD orders are not eligible for cash or bank refunds.

Prepaid Orders: Approved refunds are returned to the original payment method after the item passes our quality check. Please allow up to 7 business days for processing.

Non-Returnable Items

For hygiene reasons, bodysuits, lingerie, swimwear, scrunchies and headbands cannot be returned or exchanged.

Pre-order and custom-made/custom-measurement products are also not eligible.

Cancellations

Orders can only be cancelled before dispatch. Once dispatched, an order cannot be cancelled but may be eligible for return after delivery under the policy above.